Hospital nurses using personal smartphones for clinical communications, report says
Healthcare professionals have been rapidly adopting mobile technology in the workplace. However, a recent report shows that many nurses are using their personal smartphones, which may create security concerns for hospitals.
Nearly 70% of hospitals say staff nurses are using their personal devices for clinical communications and workflow, according to the Point of Care Communications for Nursing 2014” report released by Spyglass Consulting Group.
Healthcare professionals have been rapidly adopting mobile technology in the workplace. In fact, a 2013 Black Book survey found that 89% of primary care and internal medicine physicians use smartphones first when communicating with staff.
However, this report indicates that hospitals have been slow to invest in the technology for their nursing staffs.
“Despite advancements in mobile devices and unified communications, hospital IT has underinvested in technologies and processes to support nurses at point of care,” said Gregg Malkary, managing director of Spyglass Consulting Group, in a press release. “Nearly 42% of hospitals interviewed are still reliant on pagers, noisy overhead paging systems and landline phones for communications and care coordination.”
The use of personal devices puts patients’ protected health information at risk and exposes hospitals to potential violations of the Health Insurance Portability and Accountability Act (HIPAA). According to the report, 88% of hospitals were worried about potential data breaches by using unprotected mobile devices.